We will not collect any personal information about our website visitors unless it is specifically and knowingly provided by them. Examples of personal information include name, mailing address, e-mail address, and phone number. Personal information provided by our visitors is used exclusively by Long Shadows. We do not sell, rent, loan or transfer any personal information about our visitors to any unrelated third parties. Any personal information provided to us is held in strictest confidence and will not be used for any purpose without your consent.

Use and Control of Information
We use visitor information for two purposes. First, to determine how to improve our site by discovering which areas and features are most popular. Secondly, we use personal information that you provide to enable you to join the Long Shadows Private Cellar and subscribe to our newsletter. If we elect to collect information for any other purpose, we will inform you of our intent and request your permission to use the information you provided for that purpose.

Cookies
Long Shadows uses a feature of your Internet Web browser called a "cookie" to enhance your visiting experience. Long Shadows does not, and cannot, use cookies to retrieve information about you from your computer. The cookies we use are not permanent and they automatically expire when you close your browser or after a defined time period.

Security
At Long Shadows, it is our job to make sure your viewing experience is safe and secure. That means that any credit card or personal information you provide is secured. We use the latest encryption technologies and other technical procedures designed to safeguard against unauthorized access to your data. We use a third party credit card validating company, “Authorize.Net,” to process and verify all transactions. That means we do not store or record your credit card information at any time. Click here for more information about Authorize.net.

Questions and Comments
If you have additional questions or comments of any kind, or if you see anything on our web site that you think is inappropriate, please let us know by emailing us directly.

Links
This site includes links to other sites operated by Long Shadows partners. These links are provided as a convenience to you, as an additional avenue to information that you may find useful. We have not reviewed all of the information provided by these links, and are not responsible for any content of other sites, or any products or services that may be offered through other sites. Third party sites may contain information with which Long Shadows does or does not agree. As a matter of policy, Long Shadows does not endorse any content found on third party sites unless specifically stated otherwise.

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Returns, Refunds & Exchanges
All sales are final.  Please contact customer service if you have any questions about your purchase.